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Getting started with SubAssistant
Setting up your SubAssistant account
How do I get started with SubAssistant?
Is a smartphone required to use SubAssistant?
I signed up for SubAssistant but I received an email saying something is missing. What’s going on?
In order for SubAssistant to work, does my computer have to be on constantly? Can my computer sleep, hibernate, or turn off?
How to set up text message notifications
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Registering substitute accounts
Does using SubAssistant affect my SubFinder/SmartFindExpress/Aesop account in any way?
Can I use SubAssistant to check more than one district?
Does SubAssistant support the Aesop system?
I use Aesop and I don’t see my district listed
How to change the stored username or password for your substitute accounts
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I forgot my username or password
Why does SubAssistant ask for my account information? Is my information secure?
Notifications and jobs
How can I ensure the fastest possible notifications?
My notifications seem to be delayed
I received a notification from SubAssistant but when I signed in, there were no jobs available
I saw a job listed on SubFinder which SubAssistant didn’t notify me. Why is that?
I’m not seeing many jobs from my Aesop account
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How do I accept a Job?
Can I use EasyAccept™ without a smartphone?
Jobs are often or always unavailable when I try to accept them
EasyAccept says the job is no longer available, but it is available after signing in to SubFinder to accept
Is my district supported by EasyAccept?
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I'm not receiving push (app) notifications - Android
I'm not receiving push (app) notifications - iPhone, iPod
How do I sign out of the app? - Android
Can I use SubAssistant without a smartphone?
Using the SubAssistant app for iPhone, iPod
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How do I contact SubAssistant support?
Does SubAssistant offer phone support?
Subscriptions and billing
How do I update my billing information?
Cancel subscription / billing
Does SubAssistant still charge me over the summer?
How do I subscribe?
See all 6 articles
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