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Getting started with SubAssistant
Setting up your SubAssistant account
How do I get started with SubAssistant?
Is a smartphone required to use SubAssistant?
I signed up for SubAssistant but I received an email saying something is missing. What’s going on?
In order for SubAssistant to work, does my computer have to be on constantly? Can my computer sleep, hibernate, or turn off?
How to set up text message notifications
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Linking your substitute account
Linking a new Absence Management or SmartFindExpress account
I use Frontline Absence Management (Aesop) and I don’t see my district listed
Does using SubAssistant affect my SmartFindExpress or Absence Management account in any way?
Can I use SubAssistant to check more than one district?
Does SubAssistant support the Frontline Absence Management (formerly Aesop) system?
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I forgot my username or password
Why does SubAssistant ask for my account information? Is my information secure?
How can I ensure the fastest possible notifications?
My notifications seem to be delayed
I received a notification from SubAssistant but when I signed in, there were no jobs available
I saw a job listed on SubFinder which SubAssistant didn’t notify me. Why is that?
I’m not seeing many jobs from my Absence Management account
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How do I accept a Job?
Can I use EasyAccept™ without a smartphone?
Jobs are often or always unavailable when I try to accept them
EasyAccept says the job is no longer available, but it is available after signing in to SubFinder to accept
Is my district supported by EasyAccept?
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I'm not receiving push (app) notifications - Android
I'm not receiving push (app) notifications - iPhone, iPod
How do I sign out of the app? - Android
How do I sign out of the app? - iOS
Can I use SubAssistant without a smartphone?
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How do I contact SubAssistant support?
Does SubAssistant offer phone support?
Earn a free month of service
Subscriptions and billing
How to subscribe to SubAssistant
Subscription term options
Update billing information
Payments during summer vacation, spring break, Christmas, or other extended breaks
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