SubAssistant Help Center

Update Absence Management link 2

• Update your linked Absence Management PIN
• Update your linked Absence Management user ID

Account security 2

• I forgot my SubAssistant username or password
• Why does SubAssistant ask for my account information? Is my information secure?

Job Notifications 13

• How can I ensure the fastest possible notifications?
• Will SubAssistant notify me of jobs I couldn’t see before?
• Using Notification Schedules (formerly Quiet Hours)
• What types of notifications can I receive?
• Job accepted by SubAssistant notification

View all 13

Accepting Jobs 7

• How to Accept an Available Job from a notification
• Can I accept jobs without a smartphone?
• Jobs are often or always unavailable when I try to accept them
• SubAssistant said a job is no longer available, but it was available after I signed into Absence Management
• I don't see the job accept link in my notifications

View all 7

SubAssistant app 4

• What is the SubAssistant app? How do I get it?
• How much data does SubAssistant use?
• Can I use SubAssistant without a smartphone?
• Unresponsive App Troubleshooting

Getting help 2

• How do I contact SubAssistant support?
• Does SubAssistant offer phone support?

Referral program 1

• Earn a free month of service

Scheduled Jobs 1

• Viewing Scheduled and Past Jobs