SubAssistant Help Center
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Update Absence Management link
Update your linked Absence Management PIN
Update your linked Absence Management user ID
I forgot my SubAssistant username or password
Why does SubAssistant ask for my account information? Is my information secure?
How can I ensure the fastest possible notifications?
Will SubAssistant notify me of jobs I couldn’t see before?
Using Notification Schedules (formerly Quiet Hours)
What types of notifications can I receive?
Job accepted by SubAssistant notification
View all 13
How to Accept an Available Job from a notification
Can I accept jobs without a smartphone?
Jobs are often or always unavailable when I try to accept them
SubAssistant said a job is no longer available, but it was available after I signed into Absence Management
I don't see the job accept link in my notifications
View all 7
What is the SubAssistant app? How do I get it?
How much data does SubAssistant use?
Can I use SubAssistant without a smartphone?
Unresponsive App Troubleshooting
How do I contact SubAssistant support?
Does SubAssistant offer phone support?
Earn a free month of service
Viewing Scheduled and Past Jobs
Help Desk Software
by Freshdesk Support Desk