In order to provide the services at a low cost to you, we have to limit support options. Unlike traditional businesses, we do not have a fleet of support representatives who answer calls and emails. So, we apologize but we are not able to accept or place phone calls at this time.
Nevertheless, that doesn't mean you can't get real human help from SubAssistant when you need it. We design SubAssistant to be easy-to-use, and we hope that your experience with SubAssistant reflects that. However, we know that sometimes things don't work out quite right. If you need some assistance with SubAssistant, check out our knowledgebase first. There's a lot of good information there that answers common inquiries. If the knowledgebase doesn't answer your question go ahead and open a new support ticket. We'll do our best to answer your respond to your request within 24 hours.