General

Upgrade or Downgrade Plan
When you first sign up for SubAssistant, you get a 21-day preview of the SubAssistant Premium plan. To keep all the features of the Premium Plan at the end ...
Wed, May 26, 2021 at 8:24 PM
Cancel Premium plan
Cancel your Premium plan any time from the SUBSCRIPTION section of your account at SubAssistant.com. Sign in to subassistant.com/subscription Under Ch...
Wed, May 26, 2021 at 8:32 PM
Payment methods
We accept payment from all major credit cards, debit cards with a credit logo, and any payment method accepted by PayPal. We do not accept payment from most...
Wed, May 26, 2021 at 8:25 PM
Update billing information
If you subscribed using a credit/debit card without PayPal: Sign in to your SubAssistant account Go to the Billing section of your account On mobile devi...
Sun, Aug 25, 2019 at 3:11 PM
Payments during summer vacation, spring break, Christmas, or other extended breaks
Your paid subscription will renew every month irrespective of any breaks or vacations. We do this because many school districts SubAssistant supports are o...
Wed, May 5, 2021 at 9:40 PM