SubAssistant app

Help for the SubAssistant app for Android or iOS

I'm not receiving push (app) notifications - Android
Push notifications require an active Internet (data) connection. Your device must have a connection to a broadband (3G, 4G, or LTE) network, or a WiFi netwo...
Sun, Sep 9, 2018 at 8:00 PM
I'm not receiving push (app) notifications - iPhone, iPod
Requirements for push notifications Push notifications require an active Internet (data) connection and a valid SIM card. Your device must have a connectio...
Sat, Oct 7, 2017 at 1:56 PM
How do I sign out of the app? - Android
To log out of the app on Android, open the menu (tap the small green SubAssistant app icon) in the app, and then select Logout. Once logged out, tap the Si...
Fri, Jan 8, 2016 at 10:59 PM
How do I sign out of the app? - iOS
To log out of the app on iOS, go to the Settings section and tap Log Out. Once logged out, tap the Sign In button and then sign in again using your current ...
Fri, Jan 8, 2016 at 11:02 PM
Can I use SubAssistant without a smartphone?
Yes! Your SubAssistant account is not tied to your app or cell phone. Your account exists at SubAssistant.com, the app is just an interface for your account...
Mon, Oct 6, 2014 at 2:57 AM
Using the SubAssistant app for iPhone, iPod
The video below demonstrates using the iPhone app to sign up for SubAssistant and shows some features of the app.
Sat, Oct 11, 2014 at 1:44 PM
Using the SubAssistant app for Android
The video below demonstrates using the Android app to sign up for SubAssistant and shows some features of the app. )
Fri, May 2, 2014 at 8:14 AM
How to find and send iOS crash logs
When troubleshooting an issue with the SubAssistant app for iOS, we may request iOS crash logs to help determine the root cause of the reported issue. Appli...
Thu, Sep 11, 2014 at 7:54 PM
What is the SubAssistant app? How do I get it?
The SubAssistant app is free mobile application for smartphones and tablets that provides an easy-to-use interface for your SubAssistant account and allows ...
Wed, May 6, 2015 at 8:01 PM
"Error fetching data" when using the app
This can occur if you've recently changed your SubAssistant account password or if your app's local data cache is corrupt. To resolve this, just l...
Mon, Sep 21, 2015 at 10:00 AM