SubAssistant Help Center

Once SubAssistant finds an available job assignment, your notification is generated and sent within one second, but depending your notification options, it...

Many districts use features of Aesop, SmartFindExpress, or SubFinder which make it so some subs will see jobs before others. SubAssistant cannot bypass thes...

Notification Schedules let you set ranges of time when you want to receive notifications. Outside of your set schedule, SubAssistant will not send notificat...

SubAssistant can send three types of notifications: text, email, and push (a.k.a. app notifications). You can choose to use a combination of any or all of...

This is a new feature that cannot be turned off at this time. It's purpose is to reduce the chance that a substitute will not report for a job that he/s...

Cancelling a job assignment you accepted via SubAssistant is done the same way as if you had accepted the job assignment through Absence Management. If your...

You can enable and disable SubAssistant monitoring of one or more of your Absence Management. When monitoring is disabled, you will not receive job notifica...

Below, we've provided guides on how to keep desired mail out of your spam/junk mail folder by adding an email address to your safe sender or email w...

Due to the large volume of text messages sent and to ensure stability and redundancy, SubAssistant sends from many different phone numbers over many...

It's important to note that SubAssistant doesn't offer job assignments to you, only Absence Management can do that, so the decision of which jobs ar...