Job Notifications

How can I ensure the fastest possible notifications?
Once SubAssistant detects an available job assignment on your substitute account, the notification is generated and sent within seconds. However, we know ...
Sat, Aug 26, 2017 at 4:29 PM
My notifications seem to be delayed
We certainly understand the need to receive notifications instantly. Our goal is that you receive the notification within seconds of SubAssistant detecting ...
Sat, Aug 26, 2017 at 4:39 PM
I received a notification from SubAssistant but when I signed in, there were no jobs available
You received one or more notifications from SubAssistant that a job is available on your SubFinder, SmartFindExpress, or Aesop account, but when you log in ...
Fri, Oct 17, 2014 at 5:30 AM
I saw a job listed on SubFinder which SubAssistant didn’t notify me. Why is that?
There is one circumstance where SubAssistant does not notify you of a job and that is if the job is locked. As you may know,  a job is locked in SubFinder i...
Thu, Oct 16, 2014 at 1:16 PM
I’m not seeing many jobs from my Absence Management account
If you're concerned about the number of assignments for which SubAssistant is sending you notifications or if you notice other subs are seeing jobs you...
Fri, Sep 1, 2017 at 11:46 AM
Will SubAssistant notify me of jobs I couldn’t see before?
Many districts use features of Aesop, SmartFindExpress, or SubFinder which make it so some subs will see jobs before others. SubAssistant cannot bypass thes...
Mon, Sep 29, 2014 at 11:46 AM
I’m not receiving email from SubAssistant
If you're not receiving email from SubAssistant, the email could be getting marked as spam/junk by your email provider or the email might be going to ...
Sat, Sep 8, 2018 at 6:26 PM
What types of notifications can I receive?
SubAssistant can send three types of notifications: text, email, and push (a.k.a. app notifications). You can choose to use a combination of any or all of...
Mon, Jan 12, 2015 at 9:19 PM
I'm not receiving text message notifications
To ensure you can receive text message notifications from SubAssistant, please review the requirements and suggestions below. Ensure your mobile devic...
Mon, Jan 9, 2017 at 3:16 PM
I'm receiving repetitive notifications
If you receive multiple notifications for the same job, it is likely because the job disappeared and reappeared on your substitute account many times. When ...
Sat, Oct 4, 2014 at 1:44 PM