Notifications

I'm not receiving any notifications
There are a few things to check if you are not receiving notifications. Do you have an Absence Management account linked to SubAssistant? Without this ...
Fri, Aug 9, 2019 at 5:30 PM
I'm not receiving text message notifications
To ensure you can receive text message notifications from SubAssistant, please review the requirements and suggestions below. Ensure your mobile devic...
Mon, Jan 9, 2017 at 3:16 PM
I'm not receiving push (app) notifications - Android
Push notifications require an active, unrestricted Internet (data) connection. Many public or work WiFi networks impose restrictions or proxy servers that c...
Wed, Sep 18, 2019 at 3:59 PM
I'm not receiving push (app) notifications - iPhone, iPod
Requirements for push notifications Push notifications require an active Internet (data) connection and a valid SIM card. Your device must have a connectio...
Sat, Oct 7, 2017 at 1:56 PM
I’m not receiving email from SubAssistant
If you're not receiving email from SubAssistant, the email could be getting marked as spam/junk by your email provider or the email might be going to ...
Sat, Sep 8, 2018 at 6:26 PM
My notifications seem to be delayed
We certainly understand the need to receive notifications instantly. Our goal is that you receive the notification within seconds of SubAssistant detecting ...
Sat, Aug 26, 2017 at 4:39 PM
I received a notification from SubAssistant but when I signed in, there were no jobs available
You received one or more notifications from SubAssistant that a job is available on your SubFinder, SmartFindExpress, or Aesop account, but when you log in ...
Fri, Oct 17, 2014 at 5:30 AM
I'm receiving repetitive notifications
If you receive multiple notifications for the same job, it is likely because the job disappeared and reappeared on your substitute account many times. When ...
Sat, Oct 4, 2014 at 1:44 PM